Privacy Policy
Your privacy matters to us. This policy explains what we collect and how we use it.
On this page
1. Introduction
Merc Growth ("Merc Growth," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By using our website or services, you consent to the practices described in this policy.
2. Information we collect
We may collect the following categories of information:
- Information you provide: name, email address, phone number, mailing or property address, and any details you include in a contact form, consultation request, or message.
- Project information: details about your property, project goals, timelines, and budget that you choose to share with us.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.
- Communications: records of your correspondence with us, including phone, email, and SMS messages.
3. How we use information
We use the information we collect to:
- Respond to your inquiries and provide consultations and services;
- Schedule appointments and manage your projects;
- Communicate with you about your project, including updates and follow-ups;
- Send marketing communications where you have consented (you may opt out at any time);
- Improve our website, services, and customer experience;
- Comply with legal obligations and protect our rights.
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling, email, hosting, and analytics providers), under confidentiality obligations;
- Trusted partners (such as contractors or real estate professionals) where necessary to deliver a service you have requested, with your knowledge;
- Legal and regulatory authorities when required by law, subpoena, or to protect our legal rights.
5. Cookies & tracking
We use cookies and similar technologies to operate and improve our website. For details on the types of cookies we use and how to manage them, please see our Cookie Policy.
6. SMS & communications
If you opt in to receive text messages from us, your consent and message handling are governed by our SMS Terms and Conditions. We do not share SMS opt-in data with third parties for their own marketing purposes. Message and data rates may apply, and you can opt out at any time by replying STOP.
7. Data security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.
10. Children's privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically for the latest information.
12. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Merc Growth
Email: [email protected]
Phone: (949) 584-5084
Service area: Orange County · San Clemente · San Diego, California